Success Story: BIS Helps Flavorchem Achieve Growth and Customer Satisfaction through Continuous Improvement

Flavorchem LogoCompany Profile:  Flavorchem, with corporate headquarters in Downers Grove, IL is a privately held business founded by Salvatore Sprovieri in 1971. Flavorchem has core competencies in flavor solutions, color solutions and custom distillations for the food, beverage and nutraceutical industries. Currently, Flavorchem has operations in Downers Grove, IL; San Clemente, CA; and Kerepes, Hungary. Since 2013, the operations in IL and CA have been SQF Level 3 certified.

Flavorchem has a strong commitment to customers, quality, employees and continuous improvement. Flavorchem continues to experience significant sales growth.

Opportunity:  In the last five years, Flavorchem’s personnel base has expanded over 30%. Flavorchem knows that its success is driven by the commitment and talent of our employees. We partnered with ILLINOIS BIS to help strengthen our culture of customer satisfaction, quality and continuous improvement.

Solution:  Grant funding has enabled ILLINOIS BIS to provide the following training for our employees:
Supervisory and Leadership Development
Performance Management
Coaching for High Performance
Six Sigma Green Belt
Focused Continuous Improvement
Project Management

Outcomes:  Training has helped Flavorchem:
• Achieve profitable sales growth
• Develop our workforce to lead change
• Improve our internal business processes
• Strengthen our culture of customer satisfaction, quality, employee involvement and continuous improvement

Contact BIS today to learn how we can assist your quality implementation efforts.

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